If customer pre-ordered a game, and the key haven't been sent, he can ask for refund anytime before the delivery.3. If customer bought a wrong game or do not want the game anymore, we can refund and take back the key within 14 days (Starting from the purchase date) but the key should not be redeemed.2. Refunds will not be issued due to your dissatisfaction with the product or if your computer does not meet the minimum Product requirements.1. This must be reported to Goodoffer24.com within 14 days after receiving the delivery by e-mail to: Goodoffer24.com may ask customers to provide evidence for reported problems.Goodoffer24.com will refuse to refund payments when game keys are reported as being redeemed already after the given time of 14 days after the delivery.6. Other reasons for return may be faulty products such as invalid or already redeemed game keys.

For such repayment, we try to use the same payment method you used in the original transaction, unless the payment service does not offer a direct way of refunding a payment in which case we will contact the customer to get information how we may refund the payment in other ways in no case customers will be charged for these repayment fees.We can refuse the repayment until we have validated the goods have been found to be in faultless condition for game keys this means that they have not been redeemed.If delivery has already been made, customer must immediately contact by e-mail with which they need to inform us about the cancellation.If the already sent product keys have already been redeemed, reimbursement of the originally paid payment is excluded.

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